Privacy Policy

Summary

In short, we collect information for the following purposes:

On the https://LTT.gg website:

  • To display publicly on our forum, as defined in section (2).
  • To help us understand how the site is being used, so that we can make it better for you.
  • To assist with moderation of the forum.
  • If you opt in, to send you updates about the LTT.gg Minecraft Network and the forum.

On the LTT Network Minecraft Server:

  • To display publicly in public chat and on leaderboards, as defined in section (2).
  • To help us understand how the server is being used, so that we can make it better for you.
  • To assist with moderation of the server.

We do not use information that we store to target advertisements, although advertisements may be targeted to you based on information collected by our advertisement partners on other websites.

We also do not share your information with third party companies, except where necessary to provide the services, as explained in section (3).

1. Definitions

This Privacy Policy covers how Creator Warehouse Inc. (“we” or “us”) collects information when you interact with the https://LTT.gg website, LTT Network Minecraft Server, and any other apps or other products (collectively, the “services”) that we operate, except those Services which provide a separate Privacy Policy. For the purpose of this document, “Staff Member” refers to any employee of Creator Warehouse Inc., and its subsidiaries or related companies, as well as any authorized moderator of any of the services we operate.

2. Information We Collect

Information You Provide

  • Information provided to create your account,

    Including your email address and username, is required to be able to provide you with the services associated with an account. For example, we require an email address so that we can send password reset emails.

    This information may be shared with third parties when you register your account to check it against a database of known spammers; if your account later posts spam we may share this with the third party so that they can update their database.

    If you give us consent to do so, we may also use your email address to send marketing emails, such as notifying you of a new update.

    You can update your email address in your Account Settings.
  • Information that you submit while using the https://LTT.gg website,

    Such as forum posts, profile information, attachments and personal messages are displayed on the site. All information that you submit, except personal messages or where explicitly stated, may be publicly displayed on the site, and will be associated with your username. As the information is displayed publicly, we cannot control what third parties do with the information. In particular, you must only submit personal information if you accept that it may become permanently shared with the public.

    Personal messages are visible to the participants of the conversation. They may also be accessed by a Staff Member if they have a reason to do so, such as if the post is reported by one of the participants.

    You can edit content that you have submitted by clicking the edit button associated with that content. We would prefer that content is not deleted, so that it can help other people in future, but if you would like your own content deleted you can request it by clicking the report button associated with that content. We may store this information in order to assist with moderation until a user requests it be deleted.
  • Information that you submit while using the LTT Network Minecraft Server,

    Such as chat messages, nicknames, current and previous usernames may be collected. All information that you submit, except private messages or where explicitly stated, may be displayed in a public manner, and will be associated with your username and your account's UUID. As the information is displayed publicly in game chat and on leaderboards, we cannot control what third parties do with the information. In particular, you must only submit personal information if you accept that it may become permanently shared with the public.

    Personal messages sent via the in game private message function (using the in-game command /pm or any of it's aliases) are visible to the participants of the conversation, as well as by Staff Members if they have a reason to do so, such as if the message is reported by one of the participants.

    As the in-game chat is live, you cannot edit previous content that you have submitted. We may store this information in order to assist with moderation until a user requests it be deleted.

Information We Collect Automatically

  • Information about the requests that you make when using the https://LTT.gg website,

    Such as the requested URL and the referring URL, including query strings but excluding request bodies. This information is only accessible to authorized staff members, and is used for troubleshooting, identifying abuse and improving the site. Unless we need to keep an excerpt of the data to debug an issue further or to help us track down or eliminate abuse of the services, we delete these logs within 30 days.
  • Information about your browser when using the https://LTT.gg website,

    Such as IP Addresses and user agent strings. If you are not logged into the site, this information is held in the same way as the information about requests that you make. For logged in members, we additionally store information about the IP addresses and browsers that you use for the purpose of identifying users in order to assist in moderation, such as being able to identify users who create additional accounts after having been banned from the website.
  • Information from Cookies when using the https://LTT.gg website,

    Such as the account that you are currently logged into or your timezone, is used to personalise your experience on the site. You can get more information about the cookies that we use, and how to opt out, in our Cookie Policy.
  • Information about your usage of the LTT Network Minecraft Server,

    Such as your IP Address, your account's UUID, time spent on the server, and in specific game mode, in-game currency balance, in-game progress, in-game items, and statistics about your game play history is used to help us improve the services we offer, as well as to assist in moderation.

Information We Receive From Other Sources

  • Information received when you sign in with a third party service,

    Is specified by the third party when you connect your account, but may include your email address and name. Your email address is used as described in information provided to create your account, while your name, if available to us, is used to automatically fill in the username field.

3. Information We Share

We do not sell, trade or rent your information to any third parties. However, in order to provide our services we have to share some of that information with third parties.

  • Cloudflare processes requests to our services before they reach our servers, to block malicious traffic and cache common resources to improve load times. As a result, Cloudflare has access to everything that is sent to our services, and this information is used in accordance with their Privacy Policy. At the time that this policy was last updated, they collect some information about the requests that you make in order to provide a better service, but they state that they will never sell your personal information, or use it for marketing. This may change without notice, therefore we recommend reviewing their Privacy Policy if you have any questions or concerns about the information CloudFlare colllects.

We may also share information with subsidiaries or related companies of Creator Warehouse Inc., in accordance with this privacy policy.

If you consent, some information may also be disclosed to third party services that you connect with your forum account. The information that will be shared with the third party service will be clearly displayed on the consent dialog.

We reserve the right to share information that we collect with the appropriate law enforcement agencies, if we in good faith believe we are under legal obligation to do so or if we have reason to believe that failing to do so would endanger life or risk serious bodily harm. We may also share limited information, such as IP addresses, timestamps and post content, with the abuse contact associated with an IP address, or another party that we reasonably believe should be notified, in the event of abuse of our services or violations of local or Canadian law.

4. Third Party Content

This site may contain embedded content from other services, including (without limitation) YouTube, Twitter, Facebook and Reddit. We do not share data with these services, but they may collect additional information about you, such as the videos that you watch which are embedded on this site but provided by their service. The data that they collect is governed by their respective privacy policies, and is not covered by this policy.

We use Google Analytics to help us analyse the use of our services, so that we can make them better. This information is stored in accordance with Google’s Privacy Policy. You can opt out of tracking by Google Analytics by installing their opt-out browser add-on.

To protect against spam, we may use Google’s reCAPTCHA to check whether you are a bot. Google may store cookies and usage data, in accordance with their Privacy Policy.

5. Children's Privacy

Our Services do not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information ("PII") from children under the age of 13. To protect children under the age of 13 against the accidental sharing of personal information, we require visitors and members to be at least 13 years old in order to access or use our services, either as a guest or as a member. If you are a parent or legal guardian and you are aware that your Children has provided us with PII, please contact us and we will remove it from our servers. If we become aware that we have collected PII from a user under the age of 13, we take steps to remove that information from our servers.

6. Governing Laws

We are based in Canada, and your data is stored on our server in Canada, in accordance with Canadian data protection laws. Any data processing, except where processed by a third party services as defined in section (3), takes place in Canada.

7. Deleting Your Information From the https://LTT.gg Website

If you would like an individual post removed from the https://LTT.gg website, you can report it and a member of staff can remove it for you.

If you would like all information associated with your account removed, please contact us. When your account is deleted, you can elect to leave the content that you have submitted publicly listed on the site, but dissociated from any account.

Before requesting the removal of your information, please consider whether the information may be useful to other visitors in future.

8. Deleting Your Information From the LTT Network Minecraft Server

If you would like all PII associated with your account removed, please contact us and it will be promptly removed. Please note that this data will be unrecoverable and includes information like your in-game currency balance, in-game progress, and in-game items.

9. Requesting Your Information

If you would like to request all of the information associated with your account for data portability, please contact us, or send an email to [email protected].

Third Parties

Google Analytics

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.

Privacy Policy

reCAPTCHA V2

This site uses a CAPTCHA to ensure humans are performing certain actions. The CAPTCHA provider may set a session cookie and get information about your internet browser and device accessing this website.

Privacy Policy

VPN Blocker

This service uses a proprietary database to determine whether a connecting IP Address is associated with VPN or proxy services.

Privacy Policy

This Privacy Policy was last updated June 24, 2020.